The hotel offers amenities for your comfortable stay and unforgettable experiences
Spotless Sheets!
“I was delighted to find that the sheets and towels were impeccably clean, enhancing my relaxation in the room.” view full review
Daily Fresh Towels
“The daily provision of fresh towels made my stay so much more comfortable and enjoyable.” view full review
Impressive Cleanliness
“The bathroom was sparkling clean every day, which made for a pleasant and refreshing experience.” view full review
Cozy & Clean
“The bedroom was not only cozy but also maintained a high standard of cleanliness throughout my stay.” view full review
General
No smoking on site
Parking
24-hour reception
No pets allowed
24-hour security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access
Services
Housekeeping
Room features
Free Wi-Fi in rooms
Heating
Media
Flat-screen TV
Show more
Location
23 -33 Lillie Road,
London,
United Kingdom,
NULL,
Greater London
Map view
23 -33 Lillie Road,
London,
United Kingdom,
NULL,
Greater London
City landmarks
Museum
Victoria and Albert Museum
2.1
km
Museum
Science Museum
2.1
km
Park
Hyde Park
3.2
km
Museum
Natural History Museum
2.5
km
Westminster Bridge Road Riverside Building
Coca-Cola London Eye
5.8
km
Museum
The British Museum
6.1
km
Garden
Buckingham Palace
4.2
km
Palace
Kensington Palace
2.2
km
Event hall
Royal Albert Hall
2.2
km
87-135 Brompton Rd
Harrods
2.8
km
Park
Holland Park
2.5
km
Museum
Design Museum
2.5
km
Square
Trafalgar Square
5.4
km
Elizabeth Tower - Houses of Parliament
Big Ben
5.3
km
Museum
National Gallery
5.4
km
Stadium
Stamford Bridge
1.4
km
Park
Kensington Gardens
2.5
km
Exhibition Centre Warwick Road
Earl's Court
650 m
Museum
Leighton House Museum
2.5
km
Church
Westminster Abbey
5.1
km
Monument
The Albert Memorial
2.3
km
Fulham Palace Bishops Avenue Fulham
Fulham Palace
2.2
km
Zoo
Battersea Park
2.9
km
Church
Brompton Cemetery
1.4
km
LondonEngland
Earls Court Exhibition Center
650 m
Palliser Road West Kensington
The Queen's Club
960 m
Event hall
Hammersmith Apollo
2.4
km
Lillie Road The Annexe
The Metropolitan Police Heritage Centre
650 m
Event hall
ILEC Conference Center
650 m
Event hall
Olympia Exhibition Centre
2.8
km
Nearby
Exhibition Centre Warwick Road
Earl's Court
420 m
LondonEngland
Earls Court Exhibition Center
420 m
Logan Place
Garden Lodge Queen
420 m
Lillie Road The Annexe
The Metropolitan Police Heritage Centre
420 m
Event hall
The Mosaic Rooms
420 m
Restaurants
Pedal Back Cycling
60 m
24 Lillie Road
The Hoarder
90 m
16 Lillie Road Hammersmith
Stella Coffee
250 m
348 Old Brompton Road
The Crepe Factory
390 m
297 North End Road
Goose Fulham
400 m
248 North End Road Fulham
PickyWops
450 m
144 Stockwell Road The Queen's Head
Masala Express
440 m
349 North End Road Fulham
Koko's Thai Kitchen
410 m
Stall 2 North End Road Market Fulham
Black Rabbit Cafe
410 m
308 Old Brompton Road
Jaffa Bake House
520 m
381 North End Road
VeganE
390 m
102 Lillie Road
Reviews and Ratings
Feedback from previous guests about their experience.
58%
liked the hotel and would stay again
5.8/10
Guest rating
Rooms
5.2
Location
7.7
Service
6.3
Dining
5.2
Guest reviews
5.8/10
based on 6 reviews
4.4
4.4/10 based on 2873 reviews
Steven
United Kingdom,
May
2024
6.4/10
My stay at the hotel had its highs and lows. The location was convenient, just a short walk from West Brompton tube station, and close to various dining options. The rooms, however, were a bit of a letdown with issues like a non-functioning radiator, dusty walls, and a detached shower head. The service was a mix of excellence and an unfortunate incident of trying to take advantage of foreign tourists. The dining experience was basic but sufficient, and the facilities were adequate.
Rooms
5.0
The rooms were okay but had several issues like a non-working radiator, dusty walls, and a detached shower head.
Service
7.0
The service was a mix of excellent and helpful interactions with staff, paired with a less welcoming attempt to take advantage of foreign tourists.
Location
8.0
The location was pretty good, being so close to West Brompton tube station and various dining options.
Dining
6.0
The dining was modest but served basic dishes like toast with a cooked breakfast, though nothing extraordinary.
Facilities
6.0
The facilities were average but did not stand out as exceptional.
Sally
United Kingdom,
November
2023
5.0/10
The hotel's rooms were below average with a tired and dated look, but they were small, nice, and cozy. The service was mixed, with one aggressive receptionist but overall helpful and attentive staff. The location was very central and well-served by public transport, although it could be more welcoming. The dining experience was subpar with a disappointing dining room setup. Overall, the hotel offered some positives but had several areas that needed improvement.
Rooms
5.0
The rooms were small, tired-looking, and reminded me of a 1970s style, needing a renovation. The bedding and facilities were uncomfortable and dated.
Service
6.0
The service had a mix of a rude receptionist but helpful and attentive staff overall. The housekeeping service was satisfactory.
Location
7.0
The hotel was very central and well-connected by public transport, but it lacked a welcoming atmosphere.
Dining
5.0
The dining experience was below expectations with a poorly set up dining room and limited breakfast options.
Facilities
5.0
Scott
United States,
November
2023
7.6/10
My stay at the hotel was overall pleasant. The location is great with easy access to transportation options and the ILEC conference center nearby. The rooms were clean and cozy, but the bathroom was a letdown. The service was helpful, but housekeeping standards varied. The dining experience was satisfactory, offering a decent breakfast selection. The facilities were adequate, though some maintenance issues were evident. The value for money was fair considering the location and amenities provided.
Rooms
8.0
The rooms available during my stay were consistently clean and well-maintained, offering a comfortable stay.
Service
7.0
The service was overall helpful, but there were inconsistencies with housekeeping and guest assistance.
Location
9.0
The hotel's location in West Brompton is convenient, with excellent access to public transportation options, making it easy to explore central London.
Dining
7.0
The dining experience at the hotel was adequate, providing a fulfilling breakfast with a decent selection of items.
Facilities
7.0
The hotel's facilities were sufficient, although some maintenance issues like damaged facilities and cleanliness were noticeable.
Ralph
United States,
November
2023
6.6/10
My stay at the hotel had some ups and downs. The rooms were a bit disappointing, with minimal facilities and even a brown stain near the bed, although they did offer to move us. On the positive side, the service was excellent and the staff were very helpful and polite.
Rooms
5.0
The room I was given was on the small side and felt a bit dirty. There was even a brown stain near the bed, but they did offer to change our room.
Service
9.0
The service at the hotel was standout. The staff were very helpful and polite throughout my stay.
Location
7.0
The location of the hotel was good, being near the tube, overground, and train lines, which made it convenient for getting around. However, being close to a noisy area made it hard to sleep.
Dining
6.0
The dining experience was a bit of a mixed bag. The breakfast was okay but limited, and there were some issues with service. It would have been nice to have more choices.
Facilities
6.0
The hotel's facilities were average, nothing particularly outstanding but they served their purpose.
Bob
United Kingdom,
October
2023
6.6/10
I had a mixed experience at this hotel. The rooms were old and untidy, very smelly, with broken windows, and freezing cold. However, they were quite basic and somehow comfortable. The service was overall excellent value, but the check-in staff was very rude. The location was reasonably central in London, allowing for easy access to public transport. The dining was limited to an 'English brekkie' only. Despite the drawbacks, the hotel was in a convenient location and had friendly staff.
Rooms
6.0
The rooms were quite basic but comfortable enough.
Service
7.0
The service was overall excellent value, but the check-in staff was very rude.
Location
8.0
The location was reasonably central within London, allowing us to walk and close to public transport.
Dining
5.0
The dining was limited to an 'English brekkie' only.
Facilities
7.0
The hotel had adequate facilities.
Jennifer
United States,
August
2023
5.0/10
The hotel felt more like a hostel than a proper hotel. The rooms were tiny, reminiscent of Hong Kong style accommodations, making it a challenge to move around with luggage. Despite being cold at night and lacking bed bugs, the room's cleanliness was a major issue with dampness, mold, and a non-functioning radiator. The constant troubles with the room key and the lingering smell in the shared areas added to the disappointment. On the upside, the location near West Brompton Train Station was convenient and close to local amenities.
Rooms
5.0
The rooms were extremely small and poorly maintained, resembling a jail cell.
Service
5.0
The service lacked hospitality and was unresponsive to issues like neighboring disturbances and room conditions.
Location
7.0
The hotel's location, near West Brompton Train Station, was convenient and ideal for access to transport links.
Dining
5.0
The dining experience fell short with subpar quality and limited options for breakfast.
Facilities
5.0
The hotel lacks decent facilities, reflecting more of a hostel environment.
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