Hotel Lily London, London
About the Hotel
Hotel Lily is a purpose-built, recently refurbished 2-star hotel located between the fashionable districts of Kensington and Earl's Court in London. The hotel features a range of amenities aimed at providing a comfortable stay for guests, including high-quality customer service. It is situated within close proximity to notable attractions such as Harrods, the Natural History Museum, and Stamford Bridge.
Location
Hotel Lily is conveniently located within walking distance of West Brompton and Earl's Court Underground stations, making public transportation easily accessible. The hotel is near major attractions such as Buckingham Palace and Hyde Park, allowing guests to explore the city’s cultural highlights. EasyBus services from Gatwick Airport stop just outside the hotel, adding to its accessibility.
Rooms
Hotel Lily offers a variety of accommodations including double, triple, and four-bedroom options. All rooms are equipped with private bathrooms featuring showers and hairdryers, ensuring privacy and convenience. Amenities in each room include air conditioning, satellite TV, a phone, a safe, and a mini fridge. Rooms designed for disabled guests are also available to meet diverse needs.
Eat & Drink
The on-site restaurant serves a range of Italian dishes featuring numerous first and second courses. Guests can enjoy a rich buffet of vegetables and a selection of desserts prepared daily by the chef. The terrace offers an inviting space for aperitifs and after-dinner drinks, while the lounge bar provides a cozy environment for cocktails and nightcaps.
Leisure & Business
Hotel Lily provides various leisure and business amenities, including complimentary wireless internet access and a television in the common area. The hotel also has on-site parking available for a fee, catering to the needs of guests traveling by car. The friendly and attentive staff is always ready to assist guests to enhance their experience.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Parking
- 24-hour reception
- No pets allowed
- 24-hour security
- Baggage storage
- Elevator
- Smoke detectors
- Fire extinguishers
- Key card access
Guest Parking
- Electric kettle
Services
- Housekeeping
Room features
- Free Wi-Fi in rooms
- Heating
- Tea and coffee facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
Location
Reviews and Ratings
My stay at the hotel had its highs and lows. The location was convenient, just a short walk from West Brompton tube station, and close to various dining options. The rooms, however, were a bit of a letdown with issues like a non-functioning radiator, dusty walls, and a detached shower head. The service was a mix of excellence and an unfortunate incident of trying to take advantage of foreign tourists. The dining experience was basic but sufficient, and the facilities were adequate.
The hotel's rooms were below average with a tired and dated look, but they were small, nice, and cozy. The service was mixed, with one aggressive receptionist but overall helpful and attentive staff. The location was very central and well-served by public transport, although it could be more welcoming. The dining experience was subpar with a disappointing dining room setup. Overall, the hotel offered some positives but had several areas that needed improvement.
My stay at the hotel was overall pleasant. The location is great with easy access to transportation options and the ILEC conference center nearby. The rooms were clean and cozy, but the bathroom was a letdown. The service was helpful, but housekeeping standards varied. The dining experience was satisfactory, offering a decent breakfast selection. The facilities were adequate, though some maintenance issues were evident. The value for money was fair considering the location and amenities provided.
My stay at the hotel had some ups and downs. The rooms were a bit disappointing, with minimal facilities and even a brown stain near the bed, although they did offer to move us. On the positive side, the service was excellent and the staff were very helpful and polite.
I had a mixed experience at this hotel. The rooms were old and untidy, very smelly, with broken windows, and freezing cold. However, they were quite basic and somehow comfortable. The service was overall excellent value, but the check-in staff was very rude. The location was reasonably central in London, allowing for easy access to public transport. The dining was limited to an 'English brekkie' only. Despite the drawbacks, the hotel was in a convenient location and had friendly staff.
The hotel felt more like a hostel than a proper hotel. The rooms were tiny, reminiscent of Hong Kong style accommodations, making it a challenge to move around with luggage. Despite being cold at night and lacking bed bugs, the room's cleanliness was a major issue with dampness, mold, and a non-functioning radiator. The constant troubles with the room key and the lingering smell in the shared areas added to the disappointment. On the upside, the location near West Brompton Train Station was convenient and close to local amenities.
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